Complaints and Grievances

Complaints by Students

The University has established the following policies to support students to resolve legitimate complaints that cannot be resolved informally.

• Internal Complaints Process

Complaints by Staff

The University has established the following policies to support members of staff to resolve legitimate complaints that cannot be resolved informally.

Policies

• Grievance Procedures
• Whistle-blowing

Procedures

Please refer to the relevant policy and procedure for advice on how to make a complaint or report a grievance.

Complaints by Members of the Public

• External Complaints Process

Members of the external community may address issues of concern in writing to:

EHS Officer

Cavendish University Uganda

Plot 1469 Nsambya Ggaba Road

P.O Box 33145 Kampala (U)

complaints@cavendish.ac.ug